Baby Boomers & Unacknowledged Disability...What Now?
Two-Part Webinar Series
With Speaker John Dineen, MA of the Northwest ADA Center
American business is partway into an 18 year bulge of Baby Boomer employees and customers. Many of the Boomers have or will soon have age-related impairments but don't see themselves as disabled. Yet their need for accommodations is real and in many cases, they would be considered to have a disability under the Americans with Disabilities Act. As employees, the Boomers plan on remaining employed far longer than their parents, often remaining full time by choice. At the same time, Boomer customers control 80% of personal financial assets and over 50% of discretionary spending, making them a powerful economic force, and a remarkable percentage intend to age in place in their community. As they age, more and more develop impairments that affect their needs as employees and customers.
These two 90-minute webinar presentations explore the segment of older Americans who have not had a disability earlier in their life and are slow to acknowledge anything has changed. We will detail the specific conditions they experience and relate them to the types of accommodations needed to minimize their impact. For employers, the focus will be two-fold: building awareness of potential issues with older employees and identifying successful strategies for creating needed accommodations. For businesses, we will look at ways in which services, physical access, and web-based information can be improved to keep Boomer customers.
Part I: Accommodating Older Employees Who Would Never Admit to Having a Disability
- Part II: Serving Older Customers Who Don't See Themselves as Disabled
Part I: March 11th, 2014
Part I: March 18th, 2014
Times: 10:00am-11:30am (Pacific)
Live Closed-Captioning will be provided for the presentations.
For more information, please call the Northwest ADA Center at the following number: 425-248-2480