TOP ADA Frequently Asked Questions

Below are the 13 questions that are asked most frequently. If you have other questions, please check our ADA FAQ Knowledge Base.

1. What is the definition of disability under the ADA?

2. What is considered an "undue hardship" for a reasonable accommodation?

3. Is my building "grandfathered in" under the older ADA Standards or do I need to comply with the new 2010 ADA Standards for Accessible Design?

4. How can I tell if an animal is really a service animal and not just a pet?

5. Where can I find a lawyer to represent me for free if I have a complaint or need consultation?

6. What is the process to request a reasonable accommodation?

7. What kinds of auxiliary aids and services are required by the ADA to ensure effective communication with individuals with hearing or vision impairments?

8. How can I file an ADA complaint with the U.S. Department of Justice?

9. If I am doing a renovation on a hotel, how many guest rooms need to be accessible?

10. What are a public or private college-university's responsibilities to students with disabilities? 

11. Does the ADA cover private apartments and private homes?

12. I heard that miniature horses are considered to be service animals by the ADA. Is this true?

13. What are my employer's obligations after I return from medical leave? (What kind of documentation can the employer ask for when I return from medical leave?)