Accessible Sales and Service Counters
Counters can pose barriers to people with disabilities in accessing goods and services. This session will cover access to sales and services counters and review applicable requirements in the ADA and Architectural Barriers Act (ABA) Standards. Presenters will illustrate access to various types of counters, including sales counters, check-in counters, and food service counters. They will also address teller and service windows, check-out aisles, self-service shelves, and food and beverage dispensers.