For the last 10 years a pipe welder who is deaf has successfully worked with his team by communicating with American Sign Language, reading lips, exchanging notes, and using gestures. The company he works for has a contract with a large gas and electricity company, which tests all workers through a certification process. The process recently changed to include an oral portion; gas pipe welders must now respond to verbal questions given by examiners. He failed the test after not responding to the oral questions, even after writing a note asking for a sign language interpreter, which was denied. He called a TA Specialist at one of our ADA centers who advised him to get in touch with his organization’s ADA coordinator in order to ensure that it provides effective communication. The organization’s ADA coordinator worked with the examiners to educate them on their responsibilities under the ADA. As a result, the pipe welder was able to retake the oral portion with a sign language interpreter and passed, keeping his job as a highly skilled and experienced employee.