After a man tried to register his “service parrot” at a hotel, the manager called her local ADA specialist to find out what the regulations are for service animals. They discussed how the legal definition of a service animal is a dog and, in some circumstances, a miniature horse. After they reviewed some FAQs on service animals the hotel manager printed out service animal FAQs and factsheets to have at the front desk. Having that information on hand has helped the staff and manager clarify what kinds of animals can be considered legal service animals and what cannot.