When it comes to trained service animals, Titles II and III of the Americans with Disabilities Act (ADA) contain clearly defined rules. However, under Title I, any request related to employment—including a modification to a no-pets policy—must be addressed as a reasonable accommodation request. Accommodations can include allowing modified schedules, remote work, a service animal and, yes, even an emotional support animal in some cases. In this session, attendees will learn about the reasonable accommodation process and how a request for an assistance animal fits into this process.