Effective Communication and the ADA

Per the ADA people with disabilities have the right to participate in all programs, services, and activities, but sometimes people with disabilities need an auxiliary aid to participate in a program or service. For communication to be effective, people with disabilities must be provided with information in a format that they can understand. This workshop will talk through what it means to provide effective communication with examples.

This training is offered as a part of the ADA Coalition of Connecticut’s ADA Coordinator certification series for CT ADA Coordinators. Credits can be applied toward the national certificate.

 

Course Objectives

• Overview of the ADA and who the law applies to.
• Be able to define effective communication and provide examples.
• Think through the process for providing auxiliary aids and services.

Trainer: Stacy Hart, ADA Trainer New England ADA Center