When it comes to ADA in the workplace, the real test isn’t policy—it’s practice. In this session, Great Lakes ADA Center staff share memorable technical assistance calls that reveal the messy, human side of accommodation requests. From transportation barriers and service animals to parking, job coaches, policy modifications, and ADA leave, these stories show how Title I plays out on the ground—and what strategies actually work when compliance meets real-world challenges.

Real-time captioning via Zoom and Stream Text will be available.

Individuals may submit questions for the speakers consideration in advance during the registration process.